When planning a trip to China, there’s a very important question to consider: how can you make sure your phone can access the internet as soon as you get off the plane in China?

If your home mobile plan doesn’t offer international roaming, or if roaming data is too expensive, you’ll need another solution.

Why do we recommend using a China travel SIM card?

China is now essentially a cashless society. If you want experience life in China,and want the convenience of Chinese e-payment methods for things like shopping, takeout/delivery and express delivery/courier, you’ll need to register for Chinese version of WeChat and Alipay. To sign up for and use these apps, you need a Chinese mobile number.

 

Experience complete digital freedom in China with our SIM card—your one-stop solution for unrestricted internet access! Whether you’re living in China long-term or visiting short-term, it’s worth having.

 

With a stable internet connection, you can instantly access commonly used local apps. Whether you’re ordering a ride, translating menus, or paying through Alipay and WeChat, your trip will be smooth and hassle-free.

 

Steps to Use:

Step 1: Choose a plan and select a pickup date, then place your order.

Step 2: Pick up at the arrivals counters located in the departure halls of Pudong Airport T1/T2, Hongqiao Airport T1, Capital Airport T2/T3, Daxing Airport, Baiyun Airport T2/T3, and Chengdu Tianfu Airport T1. (If you need delivery to your hotel, please contact us.)

Step 3: Upon arrival, present the phone number from your order to redeem the service. The counter staff will activate the service for you one-on-one at pickup. (If you have booked a tour package with us and have a tour guide, your guide can activate it on your behalf—please note your tour group order number.)

Step 4: You will need to provide your passport information during registration (real-name verification with ID is required).

Price Details

Applicants must be adults aged 18 or older.

Package	Price
30 Days (60GB+300min+50text)	$40
15Days (30GB+200min+50text)	$28
7Days (10GB+80min+20text)	$13

Some important information:

• Applicants and activators must be adults aged 18 or older

• Supported ID types for activation:

1. Foreign passport

2. Mainland Travel Permit for Hong Kong and Macau Residents

3. Mainland Travel Permit for Taiwan Residents

• Each user’s ID can only be used to register one SIM card

More Information

• Network speed, coverage, and 4G/5G availability may vary depending on location, network conditions, and device compatibility.

• Some apps and services may be unavailable due to regional restrictions or specific provider policies.

• You can keep your number permanently and retain your Chinese number for life at a low cost. Simply renew or contact customer service for easy handling.

• The SIM card is only compatible with unlocked devices without contract restrictions (smartphones or tablets). For contract-locked devices, please consult your carrier to check availability.

• Chinese carriers provide nationwide 4G coverage, and most urban areas support 5G signals. Even if your phone doesn’t support 5G, you can still access the internet via 4G.

• If you encounter issues using Chinese apps, we offer online support services (such as WeChat pre-registration).

• It is recommended to set up a VPN before arriving in China. Please contact us if you experience any problems.

• With a local SIM card, you can experience seamless payments everywhere (including NFC contactless) + convenient public transportation access.

 

Can I use multiple physical SIM cards at the same time?

No, international visitors can only register one SIM card at a time. All SIM cards support top-ups, so you will have enough data, SMS, and call minutes throughout your trip in China. Please remember to top up within the validity period to avoid expiration.

How do I top up my SIM card?

You can top up via WeChat Pay and Alipay. Simply enter your phone number and the desired top-up amount, and the funds will be credited quickly after the payment.

Are there compatibility issues for foreign phones using a China SIM card?

Yes, compatibility may vary. For example, China Mobile’s network primarily uses TD-LTE technology, which is not supported by all foreign phones. Therefore, it’s essential to check whether your device supports the required TD-LTE bands (bands 39, 40, and 41).

How can I ensure my smartphone can use a China SIM card?

Check your smartphone’s specifications to make sure it supports the network technologies used in China, such as FDD-LTE and TD-LTE. You may also need to confirm that your carrier has unlocked your device.

How to check if your phone supports specific network standards:

1. **Check via phone system settings (most convenient):** Go to **Settings** > **About Phone** > **Status Information/SIM Card Status** or **Dual SIM & Mobile Network**, and look for the list under “Network Type,” “Supported Bands,” or “Preferred Network Type.” If it shows **TD-LTE**, **LTE TDD**, or specific bands like **B34/B38/B39/B40/B41**, it confirms support.

2. **Check IMEI and MEID codes on the phone** Dial *#06# to get the IMEI. If the parameter field displays the TD-LTE standard, it means the phone supports it.

3. **Check the phone packaging and manual** The front or side of the packaging box usually clearly shows the network standards supported. If it lists TD-LTE, the phone supports it.

Is this SIM card official and reliable?

Absolutely! This card is provided by mainland operators authorized by the official authorities. After activation, you can verify it through the operator’s official customer service with complete confidence.

How do I activate this SIM card? Can I use it immediately?

This card must be activated before use. You can have it activated at the airport counter or with the help of a dedicated staff member after you get off the plane. Counters are available at Shanghai Pudong/Hongqiao Airport, Beijing Capital/Daxing Airport, Guangzhou Baiyun Airport, and Chengdu Tianfu Airport. Staff will assist you one-on-one with the activation. Alternatively, if you have booked a tour or airport pickup service with us, the guide can help activate the card. You may also choose to have the card mailed to your hotel for activation (please consult with us first to confirm if this option is available for your location).

 

You can receive a full refund without any reason within at least 72 hours after purchase.

No refunds or changes are allowed within 48 hours before the scheduled pickup time.

Refunds will be returned to your bank card within one week. If you do not receive your refund, please contact us via email.

You may change the pickup time, location, or product plan free of charge at least 48 hours before the pickup date.

In case of flight delays or other last-minute changes, please contact us by email.

 

If you encounter issues such as no signal, no network, or inability to make calls after activating the SIM card, please follow these steps to troubleshoot:

1. Restart your phone.

2. Check that Airplane Mode and roaming are turned off.

3. Try inserting the SIM card into another phone for testing (some devices may be carrier-locked or do not support China’s 4G or 5G bands).

4. If there is still no signal after changing devices, please contact our staff for assistance.