About Our Team
Founded in 2015, China Train Booking (CTB) is a premier online travel platform dedicated to helping international travelers effortlessly navigate and book transport in China, supported by China Highlights' 25 years of experience, provides a secure, expert-backed platform for booking train tickets without requiring complex registration. We specialize in China train ticket bookings, featuring 1-on-1 real-human customer service to solve complex registration, payment, and ticketing issues for global clients. Beyond trains, we provide a complete China travel ecosystem, including day tours, attraction tickets, and China prepaid SIM cards.
Why Choose Us
Without lengthy registration or mandatory account login
Without needing to register or log in to an account, quickly book Chinese high-speed trains.
Real human service
We offer real human assistance, which allows us to better understand your needs. You can submit your questions to us at any time via email or the app. For urgent matters, please contact us by phone during our working hours (9:00-17:00).
Payment Security
We don’t record any private payment information, and we promise your money will be refunded within 15 working days after cancelling or changing bookings.
Worry-free refund
Our refund policy is very lenient; basically, all unprocessed orders can be refunded in full very quickly.
Experienced
25 years of tourism service—we know what customers need, and we always put customers’ benefits in the first place.
FAQ
Customer Experience Evaluation
We obtained over 90% positive ratings from global travelers. We launched our app on Google Play and the App Store as early as 2014 to provide services to travelers, and all our data is authentic and verifiable.
It was fantastic—I highly recommend it to everyone! I used this China train ticket booking service for my first trip to China. Even though it was the peak summer travel season, Carrie and her team were outstanding!
I had never been to China before, so I was nervous about taking the train and worried about booking tickets online. As it turned out, the experience was absolutely fantastic!
The best way to manage, booking and paying your high speed train ticket in China is by using the app China Train Booking.
We are more than a train booking
1. We began assisting foreigners with booking train tickets in 2013. In 2015, we developed a mobile application called "China Train Booking".
2. China Train Booking uses real-time official data from the train system.
3. Our payment system is approved by several recognized certification bodies, such as ASTA, IATA, USTOA, and PATA.
4. Millions of foreigners choose us to book train tickets every year.
5. We offer real-time one-on-one expert service, and our responsible after-sales team safeguards the rights of every customer.
6. All our refunds are processed promptly, sometimes within one day.
7. All programs are implemented in-house, ensuring information security.
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